Nakheel Move-In and Move-Out Permit

Which communities

Nakheel’s move permits cover the communities it developed. Dubai Holding Community Management now lists these as Nakheel communities it manages, including Palm Jumeirah, Jumeirah Islands, Jumeirah Park, Jumeirah Village Circle, Jumeirah Village Triangle, Discovery Gardens, Al Furjan, Jumeirah Heights, Veneto, Badrah and Palm Views.

How to apply in the My Nakheel app

1. Create or open your Nakheel account

   Use the My Nakheel app or Nakheel Online Services. Tenants and owners each need their own account.

2. Find the permit service

   Sign in, then go to General Services, Security Services and Move-in/Move-out Permits.

3. Choose the date and attach documents

   Pick a date inside the moving hours and upload the documents listed below. If several companies are involved, such as a mover and a furniture delivery, an owner or tenant can attach all of their documents to one application.

4. Submit 3 to 4 working days ahead

   Approval typically takes 1 to 2 days, so this leaves room for a request for more documents.

5. Print the approval letter

   Security asks for the physical permit confirmation letter at the gate, so print it rather than relying on a phone screen.

Documents

If you are new to Dubai and your Ejari is not registered yet, register it first; the Ejari guide covers the online route and the fee.

The mover’s daily pass

Your permit lets you move; the moving company still needs permission to bring its crew and truck in. Nakheel asks a third-party moving company to request a daily pass 1 to 2 working days before the move. Approval takes one day and the pass is free.

• The mover applies through Nakheel Online Services (General Services, Security Services, Daily Pass/Permit request) or the My Nakheel app.
• Nakheel asks for a landlord or tenant NOC, Emirates ID or visa copies of the crew and the company trade licence.
• One daily pass covers up to 5 people and can be issued for 1, 2 or 3 days, within a single community.

When you compare quotes, ask each mover to confirm it will apply for the pass and send you the approval the day before. A mover that has not done this will be stopped at the gate even with your permit.

At the gate on moving day

• Show the printed permit letter at the security point.
• Every crew member shows an Emirates ID copy carrying the Nakheel security stamp, so the mover should send the full crew list in advance.
• Small deliveries that need no fixing can be cleared by security after it checks the permit and the delivery note.
• Finish inside the permitted hours. On Sundays that is 10 am to 1 pm, which is short for anything larger than a studio.

Nakheel move-out permit

The move-out permit is applied for the same way and on the same timeline: 3 to 4 working days ahead, with approval in 1 to 2 days. Nakheel asks residents to end any storage locker, bicycle and access card arrangements when they apply. For homes leased directly from Nakheel, its leasing FAQ also lists a DEWA clearance certificate, chilled water and gas clearances, settling dues, an end-of-lease inspection and returning keys and cards before the deposit is refunded.

Use the move-out checklist to line these up, and the utilities guide for the DEWA and district cooling final bills.