DAMAC Move-In and Move-Out Permit

Where the DAMAC Living process applies

DAMAC Living is DAMAC’s resident and owner service platform. It covers its master communities, DAMAC Hills and DAMAC Hills 2, and DAMAC buildings whose management runs through the same system. When you open the tenant registration page you choose your building from DAMAC’s own list; if your tower is not there, its move permit is handled by the building’s owners association, and the building NOC guide applies.

How to register the move-in

1. Register the Ejari first

   Most move-in requests need your tenancy registration. If it is not done yet, see the Ejari guide.

2. Open DAMAC Living

   Download the DAMAC Living app or open the Tenant Move In / Register page. The site offers sign-in with UAE PASS.

3. Choose More, then Tenant Move In / Register

   Select your building and unit number and enter the details the form asks for. Upload the documents it lists.

4. Wait for confirmation before fixing the date

   Keep the mover’s booking flexible until DAMAC confirms, then book the service lift for the same slot if you live in an apartment building.

5. Send the approval to the mover

   Include the gate or building name, the slot and any vehicle restrictions the approval mentions.

What DAMAC does not publish

DAMAC Living’s help pages explain where to start the move, not the rules behind it. Before you pay a deposit to a mover, ask DAMAC Living support, through the app, these four questions:

• Is there a permit fee or a refundable damage deposit for my building, and how is it refunded?
• How many working days before the move should the request go in?
• What are the permitted moving hours, and are Sundays or public holidays allowed?
• Does the moving company need to register its crew or vehicle separately?

Truck routes to DAMAC Hills

The permit only matters if the truck can get there on time. From 1 October 2026 the RTA closed several roads to trucks around the clock, and its list includes Al Qudra Street. Sheikh Zayed Road is closed to trucks from 6 am to 10 pm, while Emirates Road is exempt.

For a move to or from DAMAC Hills or DAMAC Hills 2, ask each mover which route its truck will take and how much driving time that adds. A cheaper quote that assumes a closed road is not cheaper on the day. The full list is on the RTA truck restrictions page.

DAMAC move-out request

The move-out request is raised separately from your tenant account in DAMAC Living. Before you submit it, close the DEWA and any district cooling account for your move-out date and agree the handover inspection with your landlord.

• DEWA and district cooling final bills: utilities guide.
• Handover, cleaning and deposit: move-out checklist.